Terms of Service
Last updated: March 2026
1. Introduction
Welcome to Waveup ("Service"), operated by [Company Name] ("we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our waitlist management platform, including our website, APIs, and embeddable widgets.
2. Acceptance of Terms
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
3. Description of Service
Waveup provides a waitlist management platform that allows users to create signup forms, manage subscriber lists, track referrals, and analyze engagement data. The Service includes hosted landing pages, embeddable widgets, a REST API, and a real-time analytics dashboard.
4. User Accounts
To access certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Send unsolicited communications (spam)
- Collect personal data without proper consent
- Interfere with or disrupt the Service or its infrastructure
- Attempt to gain unauthorized access to any part of the Service
- Use the Service for any fraudulent or deceptive purpose
6. Intellectual Property
The Service and its original content, features, and functionality are owned by [Company Name] and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of any data you submit to the Service.
7. Limitation of Liability
To the maximum extent permitted by law, [Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
8. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, you may request an export of your data within 30 days.
9. Data Protection (GDPR)
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. As a data controller, we commit to:
- Data Processing — Processing personal data only for specified, explicit, and legitimate purposes
- Data Retention — Retaining personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law
- User Rights — Respecting your right to access, rectify, erase, restrict processing, port your data, and object to processing
- Right to Erasure — Upon request, we will delete your personal data within 30 days, unless we have a legal obligation to retain it
- Data Security — Implementing appropriate technical and organizational measures to protect personal data
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated Terms.
11. Contact
For questions about these Terms, please contact us at [email protected].